Terms of Trade and Refund Policy
Payment & Booking
All sessions must be paid in full at the time of booking unless a prior arrangement has been made. Payments can be made via bank transfer, credit/debit card, or an approved payment gateway. Package deals and multi-session bookings must be used within the agreed timeframe (e.g., 3–6 months).
Cancellations & Rescheduling
Clients must provide at least 24–48 hours' notice for cancellations or rescheduling. Cancellations made within this period may be rescheduled without additional fees. Sessions cancelled with less than 24 hours' notice may be subject to a 50% cancellation fee. No-shows or same-day cancellations may forfeit the full session fee.
Confidentiality & Client Responsibility
All personal information and session details will be kept strictly confidential.Clients are responsible for their own well-being and agree to participate in sessions with awareness of their personal limitations. The practitioner provides guidance and support but is not responsible for any decisions or actions taken by the client outside of sessions.
Refund Policy
Single Sessions
No refunds for completed sessions. If a session is canceled with at least 48 hours' notice, a full refund or credit for a future session is available.
Packages & Multi-Session Bookings
Refunds for unused sessions within a package will be considered on a case-by-case basis. If a client wishes to discontinue, they may be eligible for a partial refund, minus any sessions already used at the standard session rate.
Workshops, Retreats & Special Events
A non-refundable deposit may be required at the time of booking. If canceled within 14 days of the event, no refunds will be given unless a replacement participant is found. If the event is canceled by the practitioner, a full refund will be issued.
Exceptional Circumstances
Refunds may be considered in the case of a medical emergency or unforeseen personal circumstances at the discretion of the business owner.